Home
/
RELIGION & LIBERTY ONLINE
/
Trust in employers and CEOs is soaring, but can they really ‘save the world’?
Trust in employers and CEOs is soaring, but can they really ‘save the world’?
Dec 28, 2025 3:30 AM

Our cultural environment has e increasingly defined by social isolation and public distrust, aggravated by a number of factors and features, from declines in church munity participation to concentrations of political power to the rise of online conformity mobs to the corresponding hog-piling among the media and various leaders.

Yet as public trust continues to fragment and diminish across society, there’s one institution that appears to be making eback: private employers.

According to the Edelman Trust Barometer, an annual study that assesses trust in various institutions, we are now witnessing a marked rise in “trust at work,” or what the researchers also refer to as the “new employer-employee contract.”

“The [study] reveals that trust has changed profoundly in the past year—people have shifted their trust to the relationships within their control, most notably their employers,” the authors explain. “Globally, 75 percent of people trust ‘my employer’ to do what is right, significantly more than NGOs (57 percent), business (56 percent) and media (47 percent).”

It’s an encouraging development on a number of levels, particularly in an age where we tend to outsource responsibilities to distant institutions and filter our social and economic problems through a top-down paradigm of social transformation and human engagement.

Such a development would seem to indicate a potential return in emphasis and orientation to the lower levels of society—to relationships and enterprises at the lower levels of “associational life.” While it would be far better if allof our institutions—government, media, and otherwise—garnered similar levels of trust, it is in a “middle layer” like the workplace where many of our greatest social e alive. Whatever one thinks of top-down economic remedies, it is in the bottom-up struggle—in the give-and-take of daily creative service and exchange—where real civilizational change begins.

Yet along with this prospect of a positive shift, when assessing the study’s results a bit more closely, one will also notice hints of that same, predominant top-down paradigm. For in addition to gaining the public’s trust, employers now seem to have an expanded set of public expectations about what, exactly, they ought to contribute.

As the study reveals, individuals are not just looking to their employers for jobs, e, or new opportunities to use their gifts make a difference through improved products and services. They are also looking for “social advocacy” and “information about contentious social solutions”:

Fifty-eight percent of general population employees say they look to their employer to be a trustworthy source of information about contentious societal issues. Employees are ready and willing to trust their employers, but the trust must be earned through more than “business as usual.” Employees’ expectation that prospective employers will join them in taking action on societal issues (67 percent) is nearly as high as their expectations of personal empowerment (74 percent) and job opportunity (80 percent).

The rewards of meeting these expectations and building trust are great. Employees who have trust in their employer are far more likely to engage in beneficial actions on their behalf—they will advocate for the organization (a 39-point trust advantage), are more engaged (33 points), and remain far more loyal (38 points) mitted (31 points) than their more skeptical counterparts.

In addition, 71 percent of employees believe it’s critically important for “my CEO” to respond to challenging times. More than three-quarters (76 percent) of the general population concur—they say they want CEOs to take the lead on change instead of waiting for government to impose it.

In response, Axios ran with a headline that captured the underlying attitudes rather well:“CEOs under more pressure to save society.”

Whatever one thinks of the core role and function of a business, this expanded focus on societal-issue embellishments highlights an interesting phenomenon in modern attitudes, some of which hearken back to those same preferences for top-down action and control. “If we are to change the world for the better, surely we must run to the levers of organized bureaucracy, whether manifested in governments, NGOs, or businesses.”

But should we?

In one sense, it’s good that the public would trust their employers and CEOs with “taking the lead” on social and cultural problems—particularly if our only other option is “waiting for government to impose it” (hint: it isn’t). As I recently argued, Patagonia’s recent decision to donate $10 million in tax breaks to climate change represents a far better approach for public advocacy and debate than outsourcing such a cause to the federal government—whatever one thinks of its merits of Patagonia’s particular cause or approach.

At the same time, our personal desires or opinions about the need for “change” or “advocacy” on “contentious social issues” (pick your personal emphasis) is neither the primary focus nor the full extent of most business’ core contributions, and our “trust” in such enterprises shouldn’t hinge on how closely they mimic our personal preferences about global problems.

Thus, given the prominence of our top-down proclivities, it’s worth reminding ourselves that, even if we manage to break free from the constraints of government power or petence, the muscle of corporate America (or academia or NGOs or otherwise) are not the only remaining pegs on the proverbial ladder of subsidiarity and social responsibility.

Indeed, our trust in our employers and business leaders—and our expectations that they “change the world”—ought to be paired with an acknowledgement of our own responsibility and stewardship therein, wherever we fall on the supply chain or organizational chart.

We, as employees and citizens,also have a significant influence in shaping our enterprises and facilitating change through our creativity, collaboration, and contributions, playing our own role in the restoration of public trust. We are not only looking to corporate executives (or senators or presidents or scientists or celebrity activists) from the top-down. We are actively pursuing that change from the bottom up.

Our modern challenges of isolation and social fragmentation will be difficult to e, but returning our attention and focus to our personal spheres of influence, economic and otherwise, is a e sign of improvement. As we do so—seeking to revive “associational life” in business and beyond—let’s remind ourselves of our own simple yet profound role in “changing the world,” and fort in our freedom to respond accordingly.

Comments
Welcome to mreligion comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
RELIGION & LIBERTY ONLINE
News: Acton Institute Among Top Global Think Tanks
GRAND RAPIDS, Mich. (Feb. 1, 2011) — A new survey of 5,500 organizations by the Think Tanks and Civil Societies Program at the University of Pennsylvania ranked the Acton Institute among the best global social policy organizations and in the top 50 think tanks overall in the United States. The 2010 Global Go-To Think Tank Rankings, directed by James G. McGann of the International Relations department at Penn, put Acton at No. 12 on the Top 25 Social Policy Think...
Acton Lecture Series 2010 Recap: Miller & Carrasco
Continuing our recap of last year’s Acton Lecture Series in anticipation of Thursday’s opening lecture of the 2011 ALS (which you can register for right here), we’re pleased to present the video from February and March of 2010. On February 18, 2010, Acton’s Director of Media Michael Miller Delivered a lecture entitled “Does Capitalism Destroy Culture?” His lecture discussed the positive and negative impact of capitalism in society today. Miller pointed out that it’s not just Christians that are worried...
Acton on Tap: Faith and Public Life in Reagan’s America
Ronald Reagan is in the news quite a bit these days. President Barack Obama is even trying to model himself after the popular president, as this piece in Time points out. Reagan’s centennial birthday is February 6. The Reagan Presidential Foundation & Library Centennial homepage is the essential site for information on the celebration. On February 17, those in the Grand Rapids area should plan on attending Acton on Tap at Derby Station in East Grand Rapids for a discussion...
After Cape Town: Still Learning to Talk About Business and Ministry
Stephen Grabill and I follow up on the Lausanne Congress in this week’s Acton Commentary: After Cape Town: Still Learning to Talk About Business and Ministry By Brett Elder and Stephen Grabill The Cape Town Commitment — a document that flows out of the Third Lausanne Congress on Global Evangelization held in Cape Town, South Africa, this past October — has generated a great deal of discussion since its release last week.Prior documents and declarations proceeding from the previous two...
Stewardship and the Human Vocation to Work
The following is my latest article for Acton Commentary: Stewardship and the Human Vocation to Work By Rev. Gregory Jensen Paying the bills and contributing to the collection basket are laudable. But Christian stewardship is significantly more than these; like prayer, fasting, and the sacraments, it is an essential part of our Christian life. More than what we say, the way we use our time, talent and treasure, reveals what we value, how we understand ourselves as men and women...
Humor and Prison Rape Culture
Yesterday I noted some items related to the question of punishment and restorative justice in the American criminal justice system. And in the past we’ve looked here at the PowerBlog of the issues surrounding political and social activism on prison rape. Now today Joe Carter, web editor at First Things, considers the Prison Rape Elimination Act and the broader cultural attitudes toward prison rape: While such laws are a useful beginning, what is needed more than any legislation is a...
Christianity and the Politics of Prison and Redemption
In a fine post over at the History News Network (HT: Religion in America), Jennifer Graber, assistant professor of religious studies at The College of Wooster and author of the ing book, The Furnace of Affliction: Prisons and Religion in Antebellum America, reflects on what the Michael Vick saga (to date) shows us about American attitudes towards crime, punishment, and redemption. Graber briefly traces the development of public policy and social attitudes towards punishment for violent and heinous crimes. She...
The Amnesiac Civility of Jim Wallis
Peter Wehner on Commentary Magazine’s Contentions blog looks at the recent joint statement on civility from Jim Wallis and Chuck Colson: … what is worth noting, I think, is that Wallis (as opposed to Colson) has repeatedly violated mitment to civility. For example, in 2007, Wallis said: “I believe that Dick Cheney is a liar; that Donald Rumsfeld is also a liar; and that George W. Bush was, and is, clueless about how to be the president of the United...
Rev. Sirico: Civility, not just after tragedy
The Detroit News today published a new column by Rev. Robert A. Sirico, president and co-founder of the Acton Institute: Civility, not just after tragedy The Rev. Robert Sirico The tragic shootings in Tucson that left U.S. Rep. Gabrielle Giffords gravely wounded and a score of others dead or wounded have sparked a national discussion about how we conduct our public discourse. This is something we should all e, in an age of instantaneous media and its often vitriolic political...
Acton Lecture Series 2010: Joseph Morris on Saul Alinsky
There’s still time to register for tomorrow’s opening lecture of the 2011 Acton Lecture Series (click here to reserve your seat for Rev. Robert A. Sirico’s “Christian Poverty in the Age of Prosperity”), and while we’re anticipating the start of the 2011 series we’ll continue our blog recap of the 2010 series. Today, we highlight one of my favorite lectures from last year: Joseph Morris’ “Alinsky for Dummies: His Persistent Influence and Its Meaning for American Society and Politics.” Saul...
Related Classification
Copyright 2023-2025 - www.mreligion.com All Rights Reserved