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PBR: Institutionalized Citizen Journalism?
PBR: Institutionalized Citizen Journalism?
Mar 18, 2025 2:37 PM

It is our pleasure to e guest ramblings on the PowerBlog, and we are happy to feature this contribution from Jonathan Petersen, former Sr. Dir. of Corporate & Internet Communications at Zondervan. His 22 years at the international book and Bible publisher included directing public relations, munications, and marketing strategy for general retail stores, direct mail, and the Internet. Prior to Zondervan, he was founding religion news editor and anchor for United Press International Radio Network. A member of the Online News Association, he can be reached at .

Who knew back in 1969 when ARPANET was created by the military as the precursor to the Internet to munication in the event of war on domestic soil, that it would eventually lead to revolutionizing and toppling entire societal institutions and upending business models that withstood onslaughts for 100 years? Among the hardest hit are traditional print- and broadcast-centric media. They’re now having to reinvent themselves or risk collapse in light of the ever advancing digital tsunami. Bob Garfield of Advertising Age cogently summarizes the current media scenario in his article “Apocalypse Now” (warning: strong language).

The stunning effects on journalism can be traced to 1997 when RSS debuted and 1998 when blogs entered the Web fray, allowing anyone to publish and syndicate any content they wanted for everyone to read anywhere. In 1999, the same year citizen journalism was taking root online, the book The Cluetrain Manifesto succinctly observed, “A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than panies.” How true.

For more than a century, journalism operated the same way: a news event occurred, an “official” reporter wrote about it, an editor reshaped it, a headline writer contributed to it, a designer/producer fit the story into a prefabricated and limiting format, and it was all distributed to consumers at a predetermined time for consumption the way the “professionals” proscribed. Today, in only 10 years, that model has been ripped apart: anyone can now manufacture and globally distribute news and we can select what news we want to read however and whenever we want to read it. This is good if you believe in freedom of speech. But it’s not so good if you demand consistently high editorial standards and desire quality reporting. Since the editorial filter is non-existent in citizen journalism, every reader must exercise discernment to know what to accept as fact and what to jettison as fiction.

Print newspapers are closing their doors for lack of sustainability and seasoned reporters are being forced to ply their trade in new digital ways. With all that journalistic professionalism unleashed, coupled with an entrepreneurial spirit, perhaps “citizen journalism” will e more institutionalized in its own way in the age of new media.

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