Home
/
RELIGION & LIBERTY ONLINE
/
How “real” is a customized reality?
How “real” is a customized reality?
Jun 4, 2026 5:01 PM

The use of digital technology to market goods and services does more than just appeal to our tastes; it can also distort our perceptions and dislodge us mon ground.

Read More…

In a market petition plays a crucial role. The capacity of both producers and consumers to outbid one another in selling and securing products allows for the optimal allocation of resources according to relative demand and supply. One aspect petition that has e more sophisticated over time is marketing.

Marketing is certainly a valid method of showcasing the merits of a product and providing information to convince the consumer of its value. In our virtual age, however, marketing seems less like a tool to help consumers meet their needs and more like an increasingly aggressive attempt to buy their attention.

As bestselling author Matthew Crawford articulates in his book The World Beyond Your Head, “We find ourselves the objects of attention-getting techniques that are not only pervasive, but increasingly well targeted.” Highly personalized ad campaigns based on detailed analyses of consumer interface data have e the norm. Social media platforms, search engines, news outlets, and other sites now provide finely customized experiences for different users. Setting the privacy conversation aside, one could concede that this perfectly individualized marketing is actually of benefit to us. Provided it’s used for nonmalicious purposes, a digital experience that responds exactly to your needs and interests is arguably a helpful and time-saving thing.

There is a deeper metaphysical concern here, however, related to the natures of truth, perception, and human connection.

Classically, truth is defined as correspondence to reality. Declaring something to be true means that it aligns with the way things actually are. Our perception of something has a truth-value insofar as it can pared to the real world for verification, and the object of our perception remains outside ourselves.

Our experience of the real world is certainly colored by our subjective lens. While we may perceive that world differently, however, before the digital era the stuff “out there” (i.e., whatever is not the “self”) was at least presented in a universal form that did not cater to us under different guises. We could discuss an essay with a colleague and, while perhaps understanding the meaning of a phrase differently, know that we were grappling with the same content. We could observe together, in Crawford’s words, “the world encountered as something distinct from the self.”

The problem with personalized virtual marketing is that it packages a user experience too often cut loose from correspondence to the real world, instead providing an outlet to a solipsistic universe where our own perceptions e our “reality.”

How long before the same link takes two users to different webpages based on their disparate profiles? Before video and audio clips play different content depending on closely monitored tastes? This is not outside the realm of possibility. And as technology improves, we should especially be on our guard, aware of the financial motivation to increasingly individualize the digital experience, because as marketing continues to reshape itself into each consumer’s image, our interpersonal relationships will suffer.

Crawford warns that in a world where a “multiverse of private experiences is accessible … what is lost is the kind of public space that is required for a certain kind of sociability.” So much of being in es down to shared experience. That is why developed, mature relationships necessarily take time—time to experience the same things together. Relationships are augmented by the variety of viewpoints and perspectives that subjectivity allows, but the enriching nature of subjectivity requires that the content of the experience itself be the same for all perceivers. Otherwise, there is mon ground in either the subject or the object, and connection dies.

The essential character of interpersonal relationships and the damage that hyperindividualized marketing could inflict on them should guide our business ethics. There should be an element of moral consideration in the use of data analysis, marketing campaigns, and advertisements, one that respects the line between petition and metaphysical exploitation.

As Crawford accurately observes, “The fact that we live together in a shared world, and do things together, is fundamental to the kind of beings we are.” The social nature of the human person is something that will never change. Safeguarding our need for collaboration, shared experience, and munion in the face of a potentially fracturing virtual environment is a concern business executives and marketing experts should not ignore.

Comments
Welcome to mreligion comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
RELIGION & LIBERTY ONLINE
Audio: Rev. Sirico on ‘The Principle of Subsidiarity and the Service to the Poor’
On the new Reclaiming the Culture radio show, host Dolores Meehan recently interviewed Acton President Rev. Robert A. Sirico on the subject of “The Principle of Subsidiarity and the Service to the Poor.” Here’s how Meehan describes the show’s mission: Bay Area Catholics are some of the strongest Catholics in the country. Reclaiming the Culture grew out of the desire to show that the Catholic Church in the Bay Area has the resources to confront the prevailing secular culture. Our...
The Superiority of Christian Hospitals
Thomson Reuters has issued a new report that shows church-run hospitals provide better quality care more efficiently than other secular hospitals. Jean Chenoweth, senior vice president for performance improvement and 100 Top Hospitals programs at Thomson Reuters, says, “Our data suggest that the leadership of health systems owned by churches may be the most active in aligning quality goals and monitoring achievement of mission across the system.” It is certainly true that Christian engagement of issues surrounding health care are...
The Economist, Catholicism, and Europe
When es to the sophistication of its coverage of religious affairs, the Economist is better than most other British publications (admittedly not a high standard) which generally insist on trying to read religion through an ideologically-secularist lens. Normally the Economist tries to present religion as a slightly plex matter than “stick-in-the-mud-conservatives”-versus-“open-minded-enlightened-progressivists”, though it usually slips in one of the usual secularist bromides, as if to reassure its audiences that it’s keeping a critical distance. A good example of this is...
Acton on Tap – August 12: American Exceptionalism
Join us on Thursday, August 12, at Derby Station in Grand Rapids as we continue our Acton on Tap series, a casual and fun night out to discuss important and timely ideas with friends. The event is scheduled for 6:00 pm to 8:00 pm and discussion starts at 6:30. American Exceptionalism is a newsworthy topic as some on both the political left and right lament that America’s greatness is slipping away. But what does American Exceptionalism mean and how did...
Carbon Regulation: Ecological Utopia or Economic Nightmare?
In this week’s Acton Commentary, I discuss whether the Environmental Protection Agency’s planned regulation of carbon emissions can be justified from a Christian perspective. The EPA has found that carbon emissions endanger “public health and welfare,” and it is on track to begin regulating vehicle and power plant emissions. Environmentalists claim that policies targeting carbon emissions, such as EPA regulation or a cap-and-trade program, will stimulate the economy by creating green jobs. Unfortunately, this is not the case – the...
Audio: Subsidiarity Over Social Justice
In an mentary produced for Ave Maria Radio and Catholic Exchange, Paul Kengor says it is “incumbent among Catholics to learn more about this blessed concept of subsidiarity.” As part of this education, he mends “The Principle of Subsidiarity” by David A. Bosnich in Acton’s Religion & Liberty quarterly. Here’s some of what Kengor, a professor of political science and executive director of the Center for Vision & Values at Grove City College, had to say: I’m convinced, from study...
Abela: Will Teaching Business Ethics Make Business More Ethical?
On the National Catholic Register, Andrew Abela confesses to a “nagging suspicion that teaching business ethics in a university is not delivering on what is expected of it.” The question is both concrete and academic: Abela is the chairman of the Department of Business and Economics at The Catholic University of America and an associate professor of marketing. He was awarded the Acton Institute’s Novak Award in 2009. Here, he explains the problem with “amoral” business attitudes: … we often...
Do We Need Pro-Family Tax Policies?
Last month, in “Europe’s Choice: Populate or Perish,” Acton Research Director Samuel Gregg observed: At a deeper level … Europe’s declining birth-rate may also reflect a change in intellectual horizons. A cultural outlook focused upon the present and disinterested in the future is more likely to view children as a burden rather than a gift to be cared for in quite un-self-interested ways. Individuals and societies that have lost a sense of connection to their past and have no particular...
Is Capitalism Really A Dangerous Idea?
Over at MercatorNet, there is a discussion taking place on the “world’s most dangerous idea.” Entries include the idea that human beings are no more dignified than animals, that the cheap, abundant information found on the Internet is a good thing, and that the holding of dogmas is only for the narrow-minded. But the one “dangerous idea” most interesting to PowerBlog readers may that “capitalism is the most ethical form economics.” This last es from Prof. Jeffrey Langan, chairman of...
Rev. Sirico: The Cultural and Moral Failures that Precipitated the Crash
The Italian online daily Ilsussidiario.net recently turned to Rev. Robert A. Sirico with a a couple of key questions about the financial crisis: “So what went wrong with our culture that turned up so badly in our markets? Or were the cause and effect reversed: something went wrong in our markets that turned up badly in our culture?” Here’s part of the exchange: Have moral or cultural causes contributed to the financial crisis? If so, what are they? One could...
Related Classification
Copyright 2023-2026 - www.mreligion.com All Rights Reserved