Home
/
RELIGION & LIBERTY ONLINE
/
ATMs, bank tellers, and the automation paradox
ATMs, bank tellers, and the automation paradox
Jan 17, 2026 5:21 PM

In September 1969 the Chemical Bank branch in Rockville Center, New York opened the first automatic teller machines. The first ATM was only able to give out cash, but by 1971 the machine could handle multiple functions, including providing customers’ account balances. The machine could do the job that was once reserved for human tellers. Over the next three decades, the number of ATMs increased exponentially. Today there are about 400,000 ATMs across America.

You can probably imagine what happened to bank teller jobs, can’t you? Their numbers increased.

What? That’s not what you expected? You thought the increase in ATMs would reduce the need for human tellers? As James Bessen explains,

What happened?Well, the average bank branch in an urban area required about 21 tellers. That was cut because of the ATM machine to about 13 tellers. But that meant it was cheaper to operate a branch. Well, banks wanted, in part because of deregulation but just for deregulation but just for basic marketing reasons, to increase the number of branch offices. And when it became cheaper to do so, demand for branch offices increased. And as a result, demand for bank tellers increased.And it increased enough to offset the labor-saving losses of jobs that would have otherwise occurred. So, again, it was one of these more dynamic things where the labor-saving technology actually createdmorejobs.

While technology can and does destroy some jobs (such as in agriculture), this automation paradox—that labor-saving technology can createmorejobs than it destroys—recurs often in the history of technology. And overall, as Christopher Mims notes, society as a e out ahead:

It’s true that technology alters the quality, as well as the quantity, of jobs. Ian Stewart, chief U.K. economist at Deloitte LLP in the U.K., co-wrote a paper last year that used census data as far back as the late 1700s to examine the changing nature of jobs in the U.K., cradle of the industrial revolution.

The authors found big increases in both low-paying and high-paying jobs. There are more barbers and barkeepers. But there also are more accountants and nurses, reflecting the plexity of the modern economy.

Paradoxically, says Mr. Stewart, many of the fields most transformed by technology have produced the biggest increases in employment, from medicine to management consulting. “What we saw was that machines and people were plementary,” he says.

What this means for America is that technology will likely make us all better off while making may others worse off—at least temporarily. We need to find creative ways to retrain workers for new opportunities. But just as importantly, we need to be realistic about what jobs have been permanently eliminated (such as farm labor) and which will be enhanced by technology (such as bank tellers).

Comments
Welcome to mreligion comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
RELIGION & LIBERTY ONLINE
Keep The Covenant on Your Moviegoing Radar This Memorial Day
When politicians let you down and high principles are abandoned, it’s good to be reminded that there is a group of dedicated Americans for whom Semper Fi is not a cliché but a credo. Read More… This Memorial Day, there is one movie in theaters that addresses directly the experiences of veterans. While American families are entertained by the Super Mario Bros. movie, now a billion-dollar proposition worldwide, people who prefer more true-to-life action can see the movie I mend,...
A Campus Satire for Our Time
Lee Oser takes on woke witch-hunts, corporate corruption, DEI checkpoints, and HR mandates in a novel that will have you both laughing and asking which headlines these plot points were cribbed from. Read More… As far back as the 1960s, novelist Philip Roth declared that reality in the United States was outpacing the creative capacities of the writer of fiction. “The actuality is continually outdoing our talents,” he wrote back then, “and the culture tosses up figures daily that are...
Don’t Divinize the State
Integralists’ bid bine church and state will result in reaction and violence against the Church, its leaders and pastors, and laypeople. Better to pursue genuine Catholic principles of solidarity and subsidiarity. Read More… One consequence of what Italian philosopher Augusto del Noce calls our present “age of secularization” is the paradoxical modern tendency of atheists to divinize politics and the state. What the Church once undid, ideology would rejoin. In its extreme form, we see this in fascism, Nazism, munism....
Tim Keller Lives
It has been reported that Dr. Timothy J. Keller, founding pastor of Redeemer Presbyterian Church in NYC, teacher, bestselling author, and most importantly, preacher of the gospel, is dead. Don’t believe it. Read More… I’ve been a Christian for almost half a century, sometimes with a critical spirit toward sermons. So I’ll now write something I’ve never written before and never expect to write again: the best preacher I’ve ever heard “died” last Friday. I’ll refer to Tim Keller in...
Hong Kong Court Denies Jimmy Lai’s Petition to Terminate Trial
The ruling is the latest setback for Jimmy Lai’s legal defense in his National Security Law trial. Read More… The Hong Kong High Court has rejected a request by pro-democracy activist and newspaper publisher Jimmy Lai to terminate his ing trial under the city’s so-called National Security Law (NSL), according to Reuters. Lai, a well-known figure in Hong Kong’s media industry, has been fighting tirelessly for his freedom amid the challenging political climate. The trial, which centers on charges related...
Liberty Is Not the Product of Any One Religion
A debate over whether Christianity is necessity for freedom and democracy to flourish misses the point: no one religion has a monopoly on planting the seeds for liberty. Instead, freedom is the very essence of what it means to be human. Grasping this will make cooperation between civilizations more likely. Read More… Paul D. Miller, a professor of the practice of international affairs at Georgetown University, has argued in a recent essay in Christianity Today that Christianity is not necessary...
Are High School Debates Rigged Against Conservative Teens?
Should conservative and Christian high school students continue to debate on the national level even if the judges are biased against them? Yes. Read More… I keep rereading James Fishback’s essay on high school debate. Published May 25 in the Free Press, he called out the national circuit of high school debate for being partisan, polarized, and punitive toward any students with sane, moderate, or conservative arguments. In a way, he’s right. I’ve coached students at the Durham Academy Cavalier...
End the Fed’s Cat-and-Mouse Game to Tame Inflation
An increasingly politicized and power-hungry Federal Reserve is doing the economy, and the average American, little good with its short-term “fixes” for inflation. We need to return to restraint and independence from shifting ideological winds. Read More… Nine times. If you’ve seen the classic ’80s film Ferris Bueller’s Day Off, you recognize and can hear the principal’s voice. Ferris, an overconfident and overzealous teenager, has managed to ditch school with his two pals—again. The movie depicts a classic cat-and-mouse game...
What Is Liberty’s Global Future?
A new Freedom House report on Free, Partly Free, and Not Free countries is out, and liberty appears to be on the decline. Yet there is still hope that 2023 can turn out to be a turning point toward greater liberty and democracy, one country at a time. Read More… For those of us old enough to have grown up during the Cold War, 1989 stood out as the era’s transformational miracle year. Hungary recognized the 1956 revolutionaries and opened...
Jimmy Lai Denied U.K. Human Rights Lawyer—Again
The Nobel Peace Prize–nominated Hong Konger has been dealt another legal blow in his defense against “foreign-collusion” charges under the Beijing-inspired National Security Law. Read More… Hong Kong’s Court of First Instance has rejected Jimmy Lai’s appeal challenging the denial of access to U.K. counsel. In November of last year, a national mittee denied Lai, a U.K. citizen, the right to add King’s Counsel Tim Owen, a veteran U.K. lawyer specializing in the rights of political prisoners, to his defense...
Related Classification
Copyright 2023-2026 - www.mreligion.com All Rights Reserved